Refund & Cancellation Policy – Imagine Boutique

1. Order Cancellation

  • Orders can be cancelled within 24 hours of placing the order.
  • Once shipped, cancellation is not allowed.

2. Return Policy

Returns are accepted only if:

  • Product is damaged
  • Wrong product delivered

3. Return Request

  • Must be raised within 48 hours of delivery
  • Must include clear photo/video proof

4. Refund Process

  • Refunds are processed within 5–7 business days after approval
  • Amount will be credited to original payment method

5. Non-Refundable Items

Used or damaged items

Customized / made-to-order products